8 Apr 2024
Avoid payment delays.
The recent changes in invoicing payment dates will impact certain providers as NDIS aims to reduce fraud and duplicate invoicing.
This is a positive step towards ensuring NDIS funding is available not only for current support needs but also for future requirements.
Recent reports have highlighted how some unethical providers exploit vulnerable individuals for personal gain, depriving participants of essential funds and support, ultimately affecting their quality of life.
We urge our team and partner providers to uphold high standards not only in their work but also in their care for each participant. Our focus is on supporting those in need, delivering quality care, and standing out for our exceptional standards, rather than solely focusing on financial gain.
When submitting invoices to self-managed participants, plan managers, and directly to the NDIA, they must contain all necessary details to avoid scrutiny or delays in payment processing.
Directly from NDIS website
The NDIA is committed to making sure every dollar invested in the NDIS helps participants to make the most of their lives.Â
Valid claims will generally be paid within 2 to 3 business days.Â
For example, if you submit a valid claim on Monday up to 12 midnight, generally it will be processed into your bank account by Wednesday.
If you submit a valid claim on Friday, Saturday or Sunday up to 12 midnight, generally it will be paid by Tuesday.
In some circumstances if the provider is not recorded as a My provider it can take up to 10 days to be paid. Find out more about how NDIA’s new computer system and my providers.
We’re taking more time to check all claims submitted to ensure they are valid and that payments are going to the right support providers and equipment suppliers. ~ NDIS April 9, 2024