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Minibus on the Road

Assist with Daily Activities & Transport


More than just your house

1 hCustomer's Place

Service Description

Navigating daily tasks can sometimes become overwhelming, personal life, and health. Recognizing this, we are dedicated to offering a comprehensive suite of services designed to assist individuals in managing their daily tasks more efficiently and effectively. We understand the importance of independence and strive to provide support that respects the dignity and autonomy of each person we assist. Our team consists of respectful and professionally trained workers who are committed to making your life easier. Whether you require supervision to ensure safety, prompts to complete tasks, mentoring to navigate complex situations, or hands-on assistance to perform essential activities, we are here to help. Our services are tailored to meet your unique needs, ensuring that you receive the support that is most beneficial to you. In addition to household assistance, we offer support organizing appointments and arranging transportation to ensure you can get where you need to go without stress. We also provide help with personal administrative tasks and assistance filling out forms to keep your life running smoothly. Recognizing the importance of personal development, we offer skills development services including organising your meals, schedules and chores, to foster independence and confidence in daily activities. Our goal is to empower you to live your best life, supported by our dedicated team every step of the way.


Cancellation Policy

We ask that you ensure you keep your booked appointments in order to avoid any fees for late cancellations according to our cancellation policy. If you are unable to attend the appointment, please let us know 7 days prior to your scheduled time. We understand that things can happen that are out of your control and so, if you need to make a late cancellation, please ensure you call us or text as soon as possible. It will remain our discretion if a late cancellation fee is applied and it will be decided on a case by case basis. If you need to reschedule your appointment less than 7 days prior to your scheduled appointment, please contact our office or send us an email, we will be happy to make the rescheduling for you. Bookings are made in advance and invoices are sent 7 to 14 days after the service is completed for NDIS participants. Please note that recurring late cancellations may result in being investigated according to the NDIS Commission guidelines. Please know the initial consultation is a free meet and greet appointment, however, our services are booked and charged under the guidelines of the NDIS Pricing Arrangements and Price Limits 2023-24 Version: 1.3 (Released 7 February 2024) and is updated upon new releases.


Contact Details

enquiry@simpleserenity.com.au

Tarneit VIC, Australia


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